One of the cool parts of the Fulfillment By
Reports > Fulfillment > Returns
What you’ll find there is a list of everything that was returned within the date parameters you set, up to the last year (default is everything in the last 24 hours), as well as the reason for the return.
What do you do with this information?
If an item is put back in your inventory, you should receive a credit for the return. If it is defective, you just get the item back. If you notice neither of these things have happened, you should ask
Not long ago I noticed at $100 textbook had been returned, the money deducted from my account, but the book was nowhere to be seen. I caught it 3 months later, and
Don’t want to monitor returns yourself?
I just found out about a new tool called “Refunds Manager” that will monitor returns and help insure you get the reimbursements you’re owed (no affiliation and I receive no commissions from this referral).
More here: http://blog.refundsmanager.com/inventory-management-for-