Stranger than fiction: Amazon seller support caught quoting FBA Mastery in emails to Amazon sellers.
When I checked my email this morning, I literally thought this was a hoax.
This was the subject line, from an FBA Mastery reader:
The body read:
Attached was a screenshot of a live chat with Amazon Seller Support. The sender was inquiring about the the recent ASIN-restrictions, and asked a question many of us are asking Seller Support right now:
Amazon responded with something that should look very familiar to readers of this site:
Does this look familiar?
It looks familiar to me – I wrote it.
The entire response from Amazon (save the first two sentences) are lifted directly from yesterday’s FBA Mastery article.
This astute Amazon seller (and FBA Mastery reader) did the coolest thing possible: Called them out.
What’s an Amazon Seller Support person to do?
Sometimes when you’re caught, you just have to own it. At least a little.
Dear Amazon: I’m flattered, really. But get your own material.
PS: Here’s the side-by-side comparison.
And the three snippets from FBA Mastery they “borrowed” this from:
PPS: Here’s another screenshot worth sharing:
PPPS: Share your thoughts on this bizarre situation below.
PPPPS: Lots of stories after the last article about Seller Support overtly dodging questions about the new ASIN restrictions. Have a story like this? Post below.